Complaints

We are very proud to receive lots of positive feedback from our parents and families. In our January 2018 family questionnaire, 100% of our parents and families stated that they would recommend Sleights to another parent. Our current Parent View survey results demonstrates this same level of support.

Whilst we are very happy to hear great feedback, we are also open to hearing where we can do better. It is natural that parents may, occasionally, have concerns about an aspect of their child’s education or welfare at school. We strongly encourage any parents and carers to raise these concerns in school, where they will be addressed and, hopefully, dealt with effectively. Where a concern remains unresolved, the school has a separate complaints policy that will be followed. Should you require information or details about this policy, please visit the school website or speak to the Headteacher.

 

Please find the school’s complaints policy and leaflet below. Our approach to handling complaints is underpinned by our commitment as a Church school to ensure that we “work together to be happy; to flourish and succeed through our Christian Values of perseverance, respect and trust”

 

Complaints Policy

Complaints Leaflet

 

In line with Department for Education changes (March 2019), our current complaints policy is being reviewed by Governors (due for completion June 2019).